Accelus Insights:
The Leadership Narrative

George Bernard Shaw said “The single biggest problem in communication is the illusion that it has taken place.”  A powerful statement and frankly, it simply sums up a challenge we deal with on a daily basis.  Spouse to spouse, parent to child, co-worker to co-worker, you to barista and assuming...

Act!  Act now!  Act on the information you’ve received.  Asking for feedback requires action, particularly when asked of employees.  Consider a few situations. If asking has determined that someone on the bus is not a fit, act now.  Moving quickly can preserve the culture and morale of the team.  It...

Who wants to be on the bus you are driving?  Can you tell by the glazed eyes and distracted glances at the smartphone in the weekly meeting?  Probably not.  Discovering who wants to be on the bus starts with the hiring process, and continues from there.  However, you can’t ask...

The gnashing and grinding of the gears of a business.  We would all love a well-oiled machine, smoothly operating except for planned downtimes to retool and refresh.  It’s not a reality for our machines and is certainly not an expectation we can have for the people in our organization.  What...

In “A Winning Team Begins With You” we identified that great teams come from great leaders.  And that leadership begins with you.  Our preference is to look at others’ performance as a reflection that they are not capable; that a failing within the other person is the reason for underperformance. ...

Do you ever look at your team and wonder “What are they thinking?”  The blank stares or distracted looks at the smartphone have you wondering if you speak a foreign language.  With missed deadlines and broken communication you wonder how anything gets done.  Oh yea…that’s right, you are the one...